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Refund Policy

Last updated: July 2026

This Refund Policy applies to all Premium Membership purchases made on Formacioni.com.

1. General Policy

Premium Membership purchases are generally non-refundable once access to Premium features has been granted.

By completing a purchase, you acknowledge that your subscription begins immediately and that access to Premium content is provided upon successful payment.

2. Subscription Access

Premium Membership grants access to Premium platform features, which may include:

  • Premium fantasy competitions;
  • Advanced player statistics;
  • Enhanced scoring insights;
  • Premium tools and analytics;
  • Other exclusive features available during the subscription period.

Access remains available until the subscription expires.

3. Duplicate or Incorrect Payments

If you believe you were charged multiple times for the same subscription due to a technical error, please contact our support team within 14 days.

Verified duplicate transactions may be refunded after review.

4. Technical Issues

If Premium Membership cannot be activated due to a technical issue caused by Formacioni, we will make reasonable efforts to resolve the issue.

Where access cannot reasonably be restored, Formacioni may, at its discretion, provide:

  • an extension of the subscription period; or
  • a full or partial refund.

5. User Errors

Refunds will generally not be issued for:

  • accidental purchases;
  • unused subscriptions;
  • change of mind;
  • lack of participation;
  • failure to understand competition rules;
  • dissatisfaction with competition results;
  • failure to win prizes.

6. Fraud and Abuse

Formacioni reserves the right to refuse refunds where fraud, payment disputes, abuse of promotions, multiple accounts, or violations of the Terms of Service are identified.

7. Chargebacks

Users are encouraged to contact Formacioni before initiating a chargeback through their payment provider.

Fraudulent or unjustified chargebacks may result in suspension or permanent closure of the user's account.

8. Contact

For billing or payment-related questions, please contact our support team through the contact information available on Formacioni.com.

Nothing in this Refund Policy limits any mandatory rights that users may have under applicable consumer protection laws.

Contact

Questions? Email us at support@formacioni.com